How to Remove Yourself from MyLife (2026 Guide)

Q: What is a MyLife reputation score?

MyLife assigns a 'reputation score' from 1 to 5 stars to people in its database. This score is calculated using an opaque algorithm that factors in public records, court filings, property data, and other information. The score is displayed publicly on your profile. The FTC sued MyLife in 2021 for deceptive practices related to these scores, alleging the company used fake negative scores to pressure people into buying paid memberships to 'improve' their rating. The scores have no official standing and are not used by employers, lenders, or government agencies.

At a Glance

MyLife is a controversial people-search site that publishes personal profiles with algorithmically generated "reputation scores" alongside background information.

Opt-out method: Call 1-888-704-1900 or email privacy@mylife.com. Be prepared for identity verification and potential pushback. There is no simple self-service form.

Removal time: 7 to 30 days, sometimes longer. Phone requests are generally faster than email.

Permanence: Temporary. Data and reputation scores typically reappear within 1 to 3 months.

9 min read Last updated March 2026

What Is MyLife?

MyLife is a people-search and background check website that publishes personal profiles on hundreds of millions of Americans. What sets it apart from other data brokers is its controversial "reputation score" — a star rating from 1 to 5 that MyLife assigns to people based on an opaque algorithm. The FTC sued MyLife in 2021 for using fabricated negative scores to pressure people into buying paid memberships, resulting in a $21 million consumer refund order.

Founded in 2002 as Reunion.com, MyLife pivoted from social networking to people-search and rebranded in 2009. Today it operates as both a people-search engine and a subscription service, charging users for access to detailed background reports while simultaneously displaying personal information publicly.

MyLife is widely considered one of the most aggressive data brokers in the industry. It has been criticized not only for its reputation scores — which can damage a person's image based on incomplete or inaccurate data — but also for its removal process, which is intentionally difficult to navigate. Unlike most data brokers that offer a web-based opt-out form, MyLife funnels removal requests through phone calls and email exchanges where representatives may attempt to upsell you on paid services instead of processing your request.

What Data Does MyLife Show?

MyLife profiles are among the most detailed and potentially damaging of any people-search site. Here is what they typically display:

Reputation score — a 1 to 5 star rating generated by MyLife's algorithm. This score is displayed prominently on your profile and appears in Google search results. It has no basis in any recognized credit, employment, or character evaluation methodology.
Full name and aliases — including maiden names, middle names, and any name variations found in public or commercial records.
Current and past addresses — full street addresses spanning many years, sourced from property records, voter files, and commercial databases.
Age and date of birth — sometimes exact birth dates, derived from public records.
Background information — education history, employment, professional licenses, and other biographical data.
Court records — criminal records, civil case filings, bankruptcies, liens, and judgments from public court databases.
Possible associates and relatives — names of family members and known associates, often with their own reputation scores displayed.
Contact information — phone numbers and email addresses linked to your identity from commercial data providers.

The reputation score is the most problematic element. Because it appears alongside your name in search results, it can create a false and damaging impression. A low score might suggest criminal history or financial problems even when the underlying data is incomplete, inaccurate, or irrelevant. The FTC specifically found that MyLife fabricated negative scores to scare people into paying for its service.

Step-by-Step: How to Remove Your MyLife Profile

MyLife does not offer a straightforward self-service opt-out form like most data brokers. Removal requires direct contact with the company, and the process can be frustrating. Here are your options, in order of effectiveness:

Step 1: Find Your MyLife Profile

Before requesting removal, confirm that MyLife has a profile on you. Search for your name on Google with the addition of "site:mylife.com" — for example, "John Smith" site:mylife.com. You can also go directly to mylife.com and search by name. Note the URL of your profile page and take a screenshot for your records.

Step 2: Try the CCPA/Privacy Request Page

MyLife has a CCPA request page at mylife.com/ccpa/index.pubview. This page allows California residents — and in practice, residents of any state — to submit a "Do Not Sell My Personal Information" request. Fill out the form with your name, email address, and any other requested details. This is the closest thing to an online opt-out that MyLife provides, but the page is frequently bot-blocked and may not load.

Step 3: Call MyLife Directly

The most reliable method is calling MyLife's customer service number: 1-888-704-1900. When you reach a representative, clearly state that you want your profile and all personal information removed from their website. Be direct and persistent. Important things to know about this call:

The representative may try to redirect you to creating a MyLife account or purchasing a membership. Do not create an account. Creating an account can make removal more difficult and gives MyLife additional data about you.
They may ask you to verify your identity by confirming personal details on your profile. Only confirm the minimum necessary — your name and city should suffice.
Ask for a confirmation number or email confirmation of your removal request.
If the representative is uncooperative, ask to speak with a supervisor or reference MyLife's obligations under the CCPA (California Consumer Privacy Act) and other state privacy laws.

Step 4: Send a Written Request via Email

As a follow-up to your phone call — or as an alternative if calling is not possible — send an email to privacy@mylife.com. Include the following in your message:

Your full name as it appears on MyLife
The URL of your MyLife profile (from Step 1)
A clear statement that you are requesting removal of all personal information under applicable privacy laws (cite the CCPA, VCDPA, or your state's privacy law if applicable)
Your state of residence
A request for written confirmation of the removal

Keep the email factual and firm. You do not need to explain why you want removal — it is your legal right under most state privacy laws.

Step 5: Verify the Removal

Wait 7 to 30 days, then check MyLife again. Search for your name on the site and via Google (using "your name" site:mylife.com). If your profile is still present after 30 days, call again and reference your previous request. Some people find that sending a follow-up email to privacy@mylife.com with "Second Request" in the subject line accelerates the process.

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How Long Does Removal Take?

MyLife removal is among the slowest in the data broker industry. Here is what to expect:

Phone request: If you reach a cooperative representative, the request can be initiated on the spot. Profile removal typically takes 7 to 14 days after the call.
Email request: Response times vary widely. Some people receive a reply within a few days; others wait weeks. After the request is acknowledged, removal may take an additional 14 to 30 days.
CCPA form: Processing time is unpredictable. California law requires a response within 45 days, but MyLife sometimes takes the full window.

The overall process from initial request to verified removal commonly takes 2 to 4 weeks via phone and 3 to 6 weeks via email. In difficult cases where follow-up is needed, it can stretch to two months or more.

The Catch: Why Your Data Comes Back

MyLife, like all people-search sites, continuously collects data from public records, commercial databases, and other data brokers. When they run a new data import cycle, your information is pulled in again from these original sources and a fresh profile is generated — potentially with a new reputation score.

What makes MyLife worse than most brokers in this regard is the reputation score. Even if your factual data (name, address, phone) is identical to what was previously removed, the reputation score can change between profiles. A re-created profile might display a different star rating, potentially lower than before, based on whatever public record data happens to be emphasized by the algorithm at that moment.

Most people report their MyLife profile reappearing within 1 to 3 months. Given how difficult the removal process is, this creates an exhausting cycle: weeks of effort to remove a profile, followed by its return a few months later, followed by weeks of effort again. This is precisely why automated monitoring and removal services exist — they handle the ongoing cycle so you do not have to.

What MyLife's Opt-Out Does Not Cover

Several important limitations apply to MyLife removal:

Other data brokers are completely unaffected. Removing your MyLife profile does nothing to your listings on Spokeo, Whitepages, BeenVerified, Radaris, or any other people-search site. Each broker requires a separate opt-out, and most are easier to deal with than MyLife.
Google cached results persist. MyLife profiles rank well in Google. Even after MyLife removes your profile, the Google search result and cached page content may remain visible for weeks. You can request Google remove the cached page through their content removal tool, but this is a separate process.
The reputation score cannot be separately removed. You cannot ask MyLife to remove just the reputation score while keeping other information. The opt-out removes everything or nothing.
Subscription data is handled differently. If you ever created a MyLife account or subscribed to their service, that account data is separate from your public profile. You need to cancel any subscription and delete your account separately from the public profile opt-out.

Tips for a Successful MyLife Removal

Never create a MyLife account. MyLife may prompt you to "claim" your profile or create an account to manage your information. Do not do this. Creating an account provides MyLife with your verified email address, confirms that the profile data is accurate, and can make future removal requests more complicated.

Cite privacy law in your request. Mentioning the CCPA (if you are in California), the VCDPA (Virginia), or your state's equivalent privacy law adds legal weight to your request. You do not need to be a lawyer — simply stating "I am exercising my right to deletion under [law name]" signals that you know your rights.

Document everything. Save screenshots of your MyLife profile, keep copies of all emails, and note the date, time, and confirmation number of any phone calls. If MyLife fails to honor your removal request within a reasonable timeframe, this documentation supports a complaint to the FTC or your state attorney general.

Be prepared for upselling. MyLife representatives may suggest that purchasing a membership will give you more control over your profile or improve your reputation score. This is a sales tactic. You have the right to have your data removed without paying anything.

Frequently Asked Questions

What is a MyLife reputation score?

MyLife assigns a "reputation score" from 1 to 5 stars to people in its database. This score is calculated using an opaque algorithm that factors in public records, court filings, property data, and other information. The FTC sued MyLife in 2021 for deceptive practices related to these scores, alleging the company used fake negative scores to pressure people into buying paid memberships. The scores have no official standing and are not used by employers, lenders, or government agencies.

How long does it take to remove your data from MyLife?

MyLife removal is one of the slowest among major data brokers. Phone requests typically take 7 to 14 days to process, while email requests can take several weeks to receive a response and additional time after that for processing. Some people report the entire process taking over a month, particularly if identity verification is required.

Has MyLife been sued or fined?

Yes. In 2021, the FTC filed a complaint against MyLife alleging that the company deceived consumers by using fabricated reputation scores to scare people into purchasing memberships. MyLife was ordered to pay $21 million in consumer refunds. Despite the settlement, MyLife continues to operate and publish personal information and reputation scores.

Can I remove my MyLife reputation score without removing my entire profile?

No. MyLife does not offer a way to selectively remove your reputation score while keeping other information visible. The opt-out process removes your entire profile, including the score, personal data, and background information. If you are specifically concerned about a misleading reputation score, you can reference the FTC's 2021 action against MyLife to strengthen your removal request. See our complete opt-out guide for more strategies.